Husqvarna: Waited on the line more a few times for *** min...
A Husqvarna customer review by GetHuman user GetHuman-169417 from November 14th, 2017
Background on GetHuman-169417's case
GetHuman: GetHuman-169417 - can you tell our other Husqvarna customers when your case took place?
GetHuman-169417: Yeah. It was morning, on November 9th.
GetHuman: Did you reach out to Husqvarna, and if so, how?
GetHuman: And which of these common Husqvarna customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-169417 a list of common Husqvarna problems)
GetHuman-169417: "Returns" was why I was trying to call.
GetHuman-169417's review of Husqvarna customer service
GetHuman: So how would you sum up your experience for GetHuman's Husqvarna customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-169417: Waited on the line more a few times for *** minutes with no answer except from the repeating robot waiting for a human. Worst service i have encountered.
GetHuman: Let's quantify your experience contacting Husqvarna. On a scale of 1 to 5, how easy is it go get help on a Husqvarna problem?
GetHuman-169417: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-169417: I'd give them a one out of five on communication.
GetHuman: And what about Husqvarna's ability to quickly and effectively address your problem?
GetHuman-169417: For that I would say four out of five.
GetHuman: And finally- any advice for other Husqvarna customers?
GetHuman-169417: Call them early in the day or late. Don't forget any personal or account information you might need for Husqvarna to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-169417 taken from his Husqvarna customer service problem that occurred on November 9th, 2017.