Hyundai: Breaking news
A Hyundai customer review by GetHuman user GetHuman-mstauffe from December 8th, 2017
Background on GetHuman-mstauffe's case
GetHuman: GetHuman-mstauffe - can you tell our other Hyundai customers when your case took place?
GetHuman-mstauffe: Yup. It was morning, on November 28th.
GetHuman: Did you reach out to Hyundai, and if so, how?
GetHuman: And which of these common Hyundai customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mstauffe a list of common Hyundai problems)
GetHuman-mstauffe: "Complaint" was why I was trying to call.
GetHuman-mstauffe's review of Hyundai customer service
GetHuman: So how would you sum up your experience for GetHuman's Hyundai customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mstauffe: Breaking news
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-mstauffe: I am very saddened to hear that Hyundai has pulled their advertising from Bill OReilly. What ever happened to innocent until proven guilty.. it is the same thing that happened to Trump. The leftist ***** are spreading a bunch of rumors and lies. Well you will never see me waste my money on buying any of your products and I will be sure to let all my friends and family know to boycott you guys also:( * Sincerely, Melissa
GetHuman: Let's quantify your experience contacting Hyundai. On a scale of 1 to 5, how easy is it go get help on a Hyundai problem?
GetHuman-mstauffe: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mstauffe: I'd give them a one out of five on communication.
GetHuman: And what about Hyundai's ability to quickly and effectively address your problem?
GetHuman-mstauffe: For that I would say four out of five.
GetHuman: And finally- any advice for other Hyundai customers?
GetHuman-mstauffe: Call them early in the day or late. Don't forget any personal or account information you might need for Hyundai to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mstauffe taken from his Hyundai customer service problem that occurred on November 28th, 2017.