I Drive Safely - Defensive Driving: I am very dissatisfied with their service. I c...
A I Drive Safely - Defensive Driving customer review by GetHuman user ~Dissatisfied from November 10th, 2017
Background on ~Dissatisfied's case
GetHuman: ~Dissatisfied - can you tell our other I Drive Safely - Defensive Driving customers when your case took place?
~Dissatisfied: Yup. It was morning, on October 31st.
GetHuman: Did you reach out to I Drive Safely - Defensive Driving, and if so, how?
GetHuman: And which of these common I Drive Safely - Defensive Driving customer issues best describes the reason you wanted to talk to them?
(Shows ~Dissatisfied a list of common I Drive Safely - Defensive Driving problems)
~Dissatisfied: "Cancel Appointment" was why I was trying to call.
~Dissatisfied's review of I Drive Safely - Defensive Driving customer service
GetHuman: So how would you sum up your experience for GetHuman's I Drive Safely - Defensive Driving customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dissatisfied: I am very dissatisfied with their service. I completed * hours of coursework and was kicked off because their "voice recognition" system did not work. They would not refund me without an $* service charge and would not let me resume the course where I left off. I waited over ** minutes for a representative.
GetHuman: Let's quantify your experience contacting I Drive Safely - Defensive Driving. On a scale of 1 to 5, how easy is it go get help on a I Drive Safely - Defensive Driving problem?
~Dissatisfied: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dissatisfied: I'd give them a four out of five on communication.
GetHuman: And what about I Drive Safely - Defensive Driving's ability to quickly and effectively address your problem?
~Dissatisfied: For that I would say one out of five.
GetHuman: And finally- any advice for other I Drive Safely - Defensive Driving customers?
~Dissatisfied: Call them early in the day or late. Don't forget any personal or account information you might need for I Drive Safely - Defensive Driving to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dissatisfied taken from his I Drive Safely - Defensive Driving customer service problem that occurred on October 31st, 2017.