Importcds.com: Called the alternate direct number given by ano...
A Importcds.com customer review by GetHuman user GetHuman-100776 from November 23rd, 2017
Background on GetHuman-100776's case
GetHuman: GetHuman-100776 - can you tell our other Importcds.com customers when your case took place?
GetHuman-100776: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Importcds.com, and if so, how?
GetHuman: And which of these common Importcds.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-100776 a list of common Importcds.com problems)
GetHuman-100776: "Track order" was why I was trying to call.
GetHuman-100776's review of Importcds.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Importcds.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-100776: Called the alternate direct number given by another post (***-***-****). Had an issue with an order form October I had forgotten about and realized I never received it. Was able to get a refund in under a minute with absolutely no hassle or run-around. Wish all customer service was this good.
GetHuman: Let's quantify your experience contacting Importcds.com. On a scale of 1 to 5, how easy is it go get help on a Importcds.com problem?
GetHuman-100776: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-100776: I'd give them a three out of five on communication.
GetHuman: And what about Importcds.com's ability to quickly and effectively address your problem?
GetHuman-100776: For that I would say five out of five.
GetHuman: And finally- any advice for other Importcds.com customers?
GetHuman-100776: Call them early in the day or late. Don't forget any personal or account information you might need for Importcds.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-100776 taken from his Importcds.com customer service problem that occurred on November 20th, 2017.