IncrediMail Ltd.: Australian users can just send an email to...
A IncrediMail Ltd. customer review by GetHuman user ~Bryan Hussey from November 20th, 2017
Background on ~Bryan Hussey's case
GetHuman: ~Bryan Hussey - can you tell our other IncrediMail Ltd. customers when your case took place?
~Bryan Hussey: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to IncrediMail Ltd., and if so, how?
GetHuman: And which of these common IncrediMail Ltd. customer issues best describes the reason you wanted to talk to them?
(Shows ~Bryan Hussey a list of common IncrediMail Ltd. problems)
~Bryan Hussey: "Change plan" was why I was trying to call.
~Bryan Hussey's review of IncrediMail Ltd. customer service
GetHuman: So how would you sum up your experience for GetHuman's IncrediMail Ltd. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bryan Hussey: Australian users can just send an email to *****@***.com with their phone number and best time to reach and incredimail will get back to them
GetHuman: Let's quantify your experience contacting IncrediMail Ltd.. On a scale of 1 to 5, how easy is it go get help on a IncrediMail Ltd. problem?
~Bryan Hussey: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bryan Hussey: I'd give them a two out of five on communication.
GetHuman: And what about IncrediMail Ltd.'s ability to quickly and effectively address your problem?
~Bryan Hussey: For that I would say one out of five.
GetHuman: And finally- any advice for other IncrediMail Ltd. customers?
~Bryan Hussey: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for IncrediMail Ltd. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bryan Hussey taken from his IncrediMail Ltd. customer service problem that occurred on November 16th, 2017.