Internet Movie Database (IMDB): I was publically ridiculed by * Non affliated t...

A Internet Movie Database (IMDB) customer review by GetHuman user ~Heidi Ellen Love from November 24th, 2017

Background on ~Heidi Ellen Love's case

GetHuman: ~Heidi Ellen Love - can you tell our other Internet Movie Database (IMDB) customers when your case took place?
~Heidi Ellen Love: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Internet Movie Database (IMDB), and if so, how?
~Heidi Ellen Love: I used a help page I found on the GetHuman Internet Movie Database (IMDB) customer service contact info page: Contact Internet Movie Database (IMDB) Customer Service
GetHuman: And which of these common Internet Movie Database (IMDB) customer issues best describes the reason you wanted to talk to them?
(Shows ~Heidi Ellen Love a list of common Internet Movie Database (IMDB) problems)
~Heidi Ellen Love: "Update account information" was why I was trying to contact.

~Heidi Ellen Love's review of Internet Movie Database (IMDB) customer service

GetHuman: So how would you sum up your experience for GetHuman's Internet Movie Database (IMDB) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Heidi Ellen Love: I was publically ridiculed by * Non affliated team memebers Boo the moo and one of their so called champions who mocked my questions, posted joking pictures and laughed at my situation. It was just horrible
GetHuman: Let's quantify your experience contacting Internet Movie Database (IMDB). On a scale of 1 to 5, how easy is it go get help on a Internet Movie Database (IMDB) problem?
~Heidi Ellen Love: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Heidi Ellen Love: I'd give them a three out of five on communication.
GetHuman: And what about Internet Movie Database (IMDB)'s ability to quickly and effectively address your problem?
~Heidi Ellen Love: For that I would say two out of five.
GetHuman: And finally- any advice for other Internet Movie Database (IMDB) customers?
~Heidi Ellen Love: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Internet Movie Database (IMDB) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Heidi Ellen Love taken from his Internet Movie Database (IMDB) customer service problem that occurred on November 16th, 2017.

Internet Movie Database (IMDB)

2.00 of 5 stars | 25 reviews

~Heidi Ellen Love's Internet Movie Database (IMDB) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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