Internet Movie Database (IMDB): as an independent filmmaker, I am trapped by im...
A Internet Movie Database (IMDB) customer review by GetHuman user ~holly from November 16th, 2017
Background on ~holly's case
GetHuman: ~holly - can you tell our other Internet Movie Database (IMDB) customers when your case took place?
~holly: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Internet Movie Database (IMDB), and if so, how?
GetHuman: And which of these common Internet Movie Database (IMDB) customer issues best describes the reason you wanted to talk to them?
(Shows ~holly a list of common Internet Movie Database (IMDB) problems)
~holly: "Overcharge/Strange charge" was why I was trying to contact.
~holly's review of Internet Movie Database (IMDB) customer service
GetHuman: So how would you sum up your experience for GetHuman's Internet Movie Database (IMDB) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~holly: as an independent filmmaker, I am trapped by imdb's hold over our industry. wish they had competition. in meantime, no festivals can preview my film as imdb's keeps sending me fail messages for my upload. Message comes when film has uploaded **%! My editor and I have spend days trying to work with their cumbersome system. Horrible!
GetHuman: Let's quantify your experience contacting Internet Movie Database (IMDB). On a scale of 1 to 5, how easy is it go get help on a Internet Movie Database (IMDB) problem?
~holly: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~holly: I'd give them a one out of five on communication.
GetHuman: And what about Internet Movie Database (IMDB)'s ability to quickly and effectively address your problem?
~holly: For that I would say one out of five.
GetHuman: And finally- any advice for other Internet Movie Database (IMDB) customers?
~holly: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Internet Movie Database (IMDB) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~holly taken from his Internet Movie Database (IMDB) customer service problem that occurred on November 10th, 2017.