Kaiser Permanente - California: Googled for close to an hour so that I could th...
A Kaiser Permanente - California customer review by GetHuman user ~S. C. from November 21st, 2017
Background on ~S. C. 's case
GetHuman: ~S. C. - can you tell our other Kaiser Permanente - California customers when your case took place?
~S. C. : Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Kaiser Permanente - California, and if so, how?
GetHuman: And which of these common Kaiser Permanente - California customer issues best describes the reason you wanted to talk to them?
(Shows ~S. C. a list of common Kaiser Permanente - California problems)
~S. C. : "Coverage question" was why I was trying to call.
~S. C. 's review of Kaiser Permanente - California customer service
GetHuman: So how would you sum up your experience for GetHuman's Kaiser Permanente - California customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~S. C. : Googled for close to an hour so that I could the human resource dept. for a previously employed employee . After calling several numbers finally saw this and called. The response was excellent. Website needs a lot of improvements especially providing needed phone numbers.
GetHuman: Let's quantify your experience contacting Kaiser Permanente - California. On a scale of 1 to 5, how easy is it go get help on a Kaiser Permanente - California problem?
~S. C. : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~S. C. : I'd give them a five out of five on communication.
GetHuman: And what about Kaiser Permanente - California's ability to quickly and effectively address your problem?
~S. C. : For that I would say one out of five.
GetHuman: And finally- any advice for other Kaiser Permanente - California customers?
~S. C. : Call them early in the day or late. Don't forget any personal or account information you might need for Kaiser Permanente - California to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~S. C. taken from his Kaiser Permanente - California customer service problem that occurred on November 14th, 2017.