Kansas City Power & Light Co: Power out for * hours and no results
A Kansas City Power & Light Co customer review by GetHuman user ~Sadies22 from November 28th, 2017
Background on ~Sadies22's case
GetHuman: ~Sadies22 - can you tell our other Kansas City Power & Light Co customers when your case took place?
~Sadies22: Yes. It was middle of the night, on November 27th.
GetHuman: Did you reach out to Kansas City Power & Light Co, and if so, how?
GetHuman: And which of these common Kansas City Power & Light Co customer issues best describes the reason you wanted to talk to them?
(Shows ~Sadies22 a list of common Kansas City Power & Light Co problems)
~Sadies22: "Setup service" was why I was trying to call.
~Sadies22's review of Kansas City Power & Light Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Kansas City Power & Light Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sadies22: Power out for * hours and no results
GetHuman: Let's quantify your experience contacting Kansas City Power & Light Co. On a scale of 1 to 5, how easy is it go get help on a Kansas City Power & Light Co problem?
~Sadies22: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sadies22: I'd give them a five out of five on communication.
GetHuman: And what about Kansas City Power & Light Co's ability to quickly and effectively address your problem?
~Sadies22: For that I would say one out of five.
GetHuman: And finally- any advice for other Kansas City Power & Light Co customers?
~Sadies22: Call them early in the day or late. Don't forget any personal or account information you might need for Kansas City Power & Light Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sadies22 taken from his Kansas City Power & Light Co customer service problem that occurred on November 27th, 2017.