Kansas City Power & Light Co: Recording, no human. Trying to get emergency number.
A Kansas City Power & Light Co customer review by GetHuman user GetHuman-316239 from November 28th, 2017
Background on GetHuman-316239's case
GetHuman: GetHuman-316239 - can you tell our other Kansas City Power & Light Co customers when your case took place?
GetHuman-316239: Yes. It was afternoon, on November 24th.
GetHuman: Did you reach out to Kansas City Power & Light Co, and if so, how?
GetHuman: And which of these common Kansas City Power & Light Co customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-316239 a list of common Kansas City Power & Light Co problems)
GetHuman-316239: "Cancel service" was why I was trying to call.
GetHuman-316239's review of Kansas City Power & Light Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Kansas City Power & Light Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-316239: Recording, no human. Trying to get emergency number.
GetHuman: Let's quantify your experience contacting Kansas City Power & Light Co. On a scale of 1 to 5, how easy is it go get help on a Kansas City Power & Light Co problem?
GetHuman-316239: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-316239: I'd give them a two out of five on communication.
GetHuman: And what about Kansas City Power & Light Co's ability to quickly and effectively address your problem?
GetHuman-316239: For that I would say one out of five.
GetHuman: And finally- any advice for other Kansas City Power & Light Co customers?
GetHuman-316239: Call them early in the day or late. Don't forget any personal or account information you might need for Kansas City Power & Light Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-316239 taken from his Kansas City Power & Light Co customer service problem that occurred on November 24th, 2017.