Karcher Pressure Washers: This number is for Karcher CPO (certified pre-o...

A Karcher Pressure Washers customer review by GetHuman user ~Pissed off from November 5th, 2017

Background on ~Pissed off's case

GetHuman: ~Pissed off - can you tell our other Karcher Pressure Washers customers when your case took place?
~Pissed off: Yup. It was afternoon, on October 28th.
GetHuman: Did you reach out to Karcher Pressure Washers, and if so, how?
~Pissed off: I used the 303-738-2400 number I found for on the GetHuman Karcher Pressure Washers customer phone number page I was on: Karcher Pressure Washers Customer Service Phone Number
GetHuman: And which of these common Karcher Pressure Washers customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed off a list of common Karcher Pressure Washers problems)
~Pissed off: "Returns" was why I was trying to call.

~Pissed off's review of Karcher Pressure Washers customer service

GetHuman: So how would you sum up your experience for GetHuman's Karcher Pressure Washers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed off: This number is for Karcher CPO (certified pre-owned) products, not Karcher Customer service in North Carolina. CS in NC *****, they lost my return cord and paperwork and now will not send a warranty replacement. This is going on since *****, now *****. NEVER BUY KARCHER AGAIN
GetHuman: Let's quantify your experience contacting Karcher Pressure Washers. On a scale of 1 to 5, how easy is it go get help on a Karcher Pressure Washers problem?
~Pissed off: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed off: I'd give them a two out of five on communication.
GetHuman: And what about Karcher Pressure Washers's ability to quickly and effectively address your problem?
~Pissed off: For that I would say one out of five.
GetHuman: And finally- any advice for other Karcher Pressure Washers customers?
~Pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for Karcher Pressure Washers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed off taken from his Karcher Pressure Washers customer service problem that occurred on October 28th, 2017.

Karcher Pressure Washers

1.33 of 5 stars | 18 reviews

~Pissed off's Karcher Pressure Washers Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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