Kellogg Company: To air a complaint
A Kellogg Company customer review by GetHuman user GetHuman-mindyfos from December 7th, 2017
Background on GetHuman-mindyfos's case
GetHuman: GetHuman-mindyfos - can you tell our other Kellogg Company customers when your case took place?
GetHuman-mindyfos: Sure. It was late at night, on December 5th.
GetHuman: Did you reach out to Kellogg Company, and if so, how?
GetHuman: And which of these common Kellogg Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mindyfos a list of common Kellogg Company problems)
GetHuman-mindyfos: "Where to buy" was why I was trying to call.
GetHuman-mindyfos's review of Kellogg Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Kellogg Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mindyfos: To air a complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman-mindyfos: Why are you using GMO's? I will not nor my family will not buy Kelloggs any more. You are in with Monsanto and have no idea, or you may, what these GMO's are doing to our bodies.*please respond when you have legitimate proof of the effects of this.
GetHuman: Let's quantify your experience contacting Kellogg Company. On a scale of 1 to 5, how easy is it go get help on a Kellogg Company problem?
GetHuman-mindyfos: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mindyfos: I'd give them a three out of five on communication.
GetHuman: And what about Kellogg Company's ability to quickly and effectively address your problem?
GetHuman-mindyfos: For that I would say two out of five.
GetHuman: And finally- any advice for other Kellogg Company customers?
GetHuman-mindyfos: Call them early in the day or late. Don't forget any personal or account information you might need for Kellogg Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mindyfos taken from his Kellogg Company customer service problem that occurred on December 5th, 2017.