Kohl's Credit: I wish we didn't have to seek out these special...

A Kohl's Credit customer review by GetHuman user GetHuman-44729 from November 24th, 2017

Background on GetHuman-44729's case

GetHuman: GetHuman-44729 - can you tell our other Kohl's Credit customers when your case took place?
GetHuman-44729: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to Kohl's Credit, and if so, how?
GetHuman-44729: I used the 800-564-5740 number I found for on the GetHuman Kohl's Credit customer phone number page I was on: Kohl's Credit Customer Service Phone Number
GetHuman: And which of these common Kohl's Credit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-44729 a list of common Kohl's Credit problems)
GetHuman-44729: "Setup an account" was why I was trying to call.

GetHuman-44729's review of Kohl's Credit customer service

GetHuman: So how would you sum up your experience for GetHuman's Kohl's Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-44729: I wish we didn't have to seek out these special phone numbers. *-***-***-**** worked great. The phone number on the credit card statement had me speaking with a rude customer service agent in the Philipines.
GetHuman: Let's quantify your experience contacting Kohl's Credit. On a scale of 1 to 5, how easy is it go get help on a Kohl's Credit problem?
GetHuman-44729: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-44729: I'd give them a four out of five on communication.
GetHuman: And what about Kohl's Credit's ability to quickly and effectively address your problem?
GetHuman-44729: For that I would say one out of five.
GetHuman: And finally- any advice for other Kohl's Credit customers?
GetHuman-44729: Call them early in the day or late. Don't forget any personal or account information you might need for Kohl's Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-44729 taken from his Kohl's Credit customer service problem that occurred on November 17th, 2017.

Kohl's Credit

3.00 of 5 stars | 33 reviews

GetHuman-44729's Kohl's Credit Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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