La-Z-Boy: Not good

A La-Z-Boy customer review by GetHuman user GetHuman-291883 from November 27th, 2017

Background on GetHuman-291883's case

GetHuman: GetHuman-291883 - can you tell our other La-Z-Boy customers when your case took place?
GetHuman-291883: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to La-Z-Boy, and if so, how?
GetHuman-291883: I used the 800-375-6890 number I found for on the GetHuman La-Z-Boy customer phone number page I was on: La-Z-Boy Customer Service Phone Number
GetHuman: And which of these common La-Z-Boy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-291883 a list of common La-Z-Boy problems)
GetHuman-291883: "Repairs" was why I was trying to call.

GetHuman-291883's review of La-Z-Boy customer service

GetHuman: So how would you sum up your experience for GetHuman's La-Z-Boy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-291883: Not good
GetHuman: Let's quantify your experience contacting La-Z-Boy. On a scale of 1 to 5, how easy is it go get help on a La-Z-Boy problem?
GetHuman-291883: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-291883: I'd give them a five out of five on communication.
GetHuman: And what about La-Z-Boy's ability to quickly and effectively address your problem?
GetHuman-291883: For that I would say three out of five.
GetHuman: And finally- any advice for other La-Z-Boy customers?
GetHuman-291883: Call them early in the day or late. Don't forget any personal or account information you might need for La-Z-Boy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-291883 taken from his La-Z-Boy customer service problem that occurred on November 18th, 2017.

La-Z-Boy

3.20 of 5 stars | 52 reviews

GetHuman-291883's La-Z-Boy Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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