La-Z-Boy: great service---as always!

A La-Z-Boy customer review by GetHuman user GetHuman-42502 from November 21st, 2017

Background on GetHuman-42502's case

GetHuman: GetHuman-42502 - can you tell our other La-Z-Boy customers when your case took place?
GetHuman-42502: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to La-Z-Boy, and if so, how?
GetHuman-42502: I used the 800-375-6890 number I found for on the GetHuman La-Z-Boy customer phone number page I was on: La-Z-Boy Customer Service Phone Number
GetHuman: And which of these common La-Z-Boy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-42502 a list of common La-Z-Boy problems)
GetHuman-42502: "Complaint" was why I was trying to call.

GetHuman-42502's review of La-Z-Boy customer service

GetHuman: So how would you sum up your experience for GetHuman's La-Z-Boy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-42502: great service---as always!
GetHuman: Let's quantify your experience contacting La-Z-Boy. On a scale of 1 to 5, how easy is it go get help on a La-Z-Boy problem?
GetHuman-42502: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-42502: I'd give them a one out of five on communication.
GetHuman: And what about La-Z-Boy's ability to quickly and effectively address your problem?
GetHuman-42502: For that I would say four out of five.
GetHuman: And finally- any advice for other La-Z-Boy customers?
GetHuman-42502: Call them early in the day or late. Don't forget any personal or account information you might need for La-Z-Boy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-42502 taken from his La-Z-Boy customer service problem that occurred on November 13th, 2017.

La-Z-Boy

3.20 of 5 stars | 52 reviews

GetHuman-42502's La-Z-Boy Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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