LegalZoom.com: This place is really terrible. They must run a...
A LegalZoom.com customer review by GetHuman user ~AngryCustomer from November 28th, 2017
Background on ~AngryCustomer's case
GetHuman: ~AngryCustomer - can you tell our other LegalZoom.com customers when your case took place?
~AngryCustomer: Yup. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to LegalZoom.com, and if so, how?
GetHuman: And which of these common LegalZoom.com customer issues best describes the reason you wanted to talk to them?
(Shows ~AngryCustomer a list of common LegalZoom.com problems)
~AngryCustomer: "None of those really matches why I wanted to call LegalZoom.com that day." was why I was trying to call.
~AngryCustomer's review of LegalZoom.com customer service
GetHuman: So how would you sum up your experience for GetHuman's LegalZoom.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AngryCustomer: This place is really terrible. They must run a skeleton crew **** because I have to wait at LEAST an hour each time I call. Plus they never call you back through that automated service.
GetHuman: Let's quantify your experience contacting LegalZoom.com. On a scale of 1 to 5, how easy is it go get help on a LegalZoom.com problem?
~AngryCustomer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AngryCustomer: I'd give them a one out of five on communication.
GetHuman: And what about LegalZoom.com's ability to quickly and effectively address your problem?
~AngryCustomer: For that I would say four out of five.
GetHuman: And finally- any advice for other LegalZoom.com customers?
~AngryCustomer: Call them early in the day or late. Don't forget any personal or account information you might need for LegalZoom.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AngryCustomer taken from his LegalZoom.com customer service problem that occurred on November 22nd, 2017.