Lifeproof: Their customer service reminds me of scam compa...

A Lifeproof customer review by GetHuman user ~WA iPhone User from November 20th, 2017

Background on ~WA iPhone User's case

GetHuman: ~WA iPhone User - can you tell our other Lifeproof customers when your case took place?
~WA iPhone User: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Lifeproof, and if so, how?
~WA iPhone User: I used the 888-533-0735 number I found for on the GetHuman Lifeproof customer phone number page I was on: Lifeproof Customer Service Phone Number
GetHuman: And which of these common Lifeproof customer issues best describes the reason you wanted to talk to them?
(Shows ~WA iPhone User a list of common Lifeproof problems)
~WA iPhone User: "Complaint" was why I was trying to call.

~WA iPhone User's review of Lifeproof customer service

GetHuman: So how would you sum up your experience for GetHuman's Lifeproof customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~WA iPhone User: Their customer service reminds me of scam companies. Always looking for a way to wiggle out of helping.
GetHuman: Let's quantify your experience contacting Lifeproof. On a scale of 1 to 5, how easy is it go get help on a Lifeproof problem?
~WA iPhone User: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~WA iPhone User: I'd give them a four out of five on communication.
GetHuman: And what about Lifeproof's ability to quickly and effectively address your problem?
~WA iPhone User: For that I would say five out of five.
GetHuman: And finally- any advice for other Lifeproof customers?
~WA iPhone User: Call them early in the day or late. Don't forget any personal or account information you might need for Lifeproof to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~WA iPhone User taken from his Lifeproof customer service problem that occurred on November 12th, 2017.

Lifeproof

3.40 of 5 stars | 34 reviews

~WA iPhone User's Lifeproof Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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