Lifeproof: This is just a call center. Not the real compan...
A Lifeproof customer review by GetHuman user GetHuman-320091 from November 26th, 2017
Background on GetHuman-320091's case
GetHuman: GetHuman-320091 - can you tell our other Lifeproof customers when your case took place?
GetHuman-320091: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to Lifeproof, and if so, how?
GetHuman: And which of these common Lifeproof customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-320091 a list of common Lifeproof problems)
GetHuman-320091: "Question" was why I was trying to call.
GetHuman-320091's review of Lifeproof customer service
GetHuman: So how would you sum up your experience for GetHuman's Lifeproof customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-320091: This is just a call center. Not the real company which is disappointing because even though they were great, they didn't have an answer to the answer I asked.
GetHuman: Let's quantify your experience contacting Lifeproof. On a scale of 1 to 5, how easy is it go get help on a Lifeproof problem?
GetHuman-320091: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-320091: I'd give them a four out of five on communication.
GetHuman: And what about Lifeproof's ability to quickly and effectively address your problem?
GetHuman-320091: For that I would say five out of five.
GetHuman: And finally- any advice for other Lifeproof customers?
GetHuman-320091: Call them early in the day or late. Don't forget any personal or account information you might need for Lifeproof to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-320091 taken from his Lifeproof customer service problem that occurred on November 21st, 2017.