Lifeproof: Direct to human, problem solved quickly.
A Lifeproof customer review by GetHuman user GetHuman9594 from December 3rd, 2017
Background on GetHuman9594's case
GetHuman: GetHuman9594 - can you tell our other Lifeproof customers when your case took place?
GetHuman9594: Sure. It was middle of the night, on November 30th.
GetHuman: Did you reach out to Lifeproof, and if so, how?
GetHuman: And which of these common Lifeproof customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman9594 a list of common Lifeproof problems)
GetHuman9594: "Setup an account" was why I was trying to call.
GetHuman9594's review of Lifeproof customer service
GetHuman: So how would you sum up your experience for GetHuman's Lifeproof customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman9594: Direct to human, problem solved quickly.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman9594: Awesome agents. Fixed my issue. Only problem was shipping Fre Power (with battery) outside US, but we found a solution! *.* Stars, but rounded up to *.
GetHuman: Let's quantify your experience contacting Lifeproof. On a scale of 1 to 5, how easy is it go get help on a Lifeproof problem?
GetHuman9594: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman9594: I'd give them a four out of five on communication.
GetHuman: And what about Lifeproof's ability to quickly and effectively address your problem?
GetHuman9594: For that I would say five out of five.
GetHuman: And finally- any advice for other Lifeproof customers?
GetHuman9594: Call them early in the day or late. Don't forget any personal or account information you might need for Lifeproof to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman9594 taken from his Lifeproof customer service problem that occurred on November 30th, 2017.