LivingSocial: After several weeks iI am still waing for my pr...
A LivingSocial customer review by GetHuman user GetHuman-19069 from November 18th, 2017
Background on GetHuman-19069's case
GetHuman: GetHuman-19069 - can you tell our other LivingSocial customers when your case took place?
GetHuman-19069: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to LivingSocial, and if so, how?
GetHuman: And which of these common LivingSocial customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-19069 a list of common LivingSocial problems)
GetHuman-19069: "Service problem" was why I was trying to call.
GetHuman-19069's review of LivingSocial customer service
GetHuman: So how would you sum up your experience for GetHuman's LivingSocial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-19069: After several weeks iI am still waing for my product. Numerous emails and phone calls to Living Social are met with empty promise. Thry don,t appear to have any genuine feelings for the customer and make empty promises.
GetHuman: Let's quantify your experience contacting LivingSocial. On a scale of 1 to 5, how easy is it go get help on a LivingSocial problem?
GetHuman-19069: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-19069: I'd give them a four out of five on communication.
GetHuman: And what about LivingSocial's ability to quickly and effectively address your problem?
GetHuman-19069: For that I would say five out of five.
GetHuman: And finally- any advice for other LivingSocial customers?
GetHuman-19069: Call them early in the day or late. Don't forget any personal or account information you might need for LivingSocial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-19069 taken from his LivingSocial customer service problem that occurred on November 16th, 2017.