LivingSocial: Calling to get our business on to living social...

A LivingSocial customer review by GetHuman user ~Anonymous from November 14th, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other LivingSocial customers when your case took place?
~Anonymous: Yes I can. It was afternoon, on November 5th.
GetHuman: Did you reach out to LivingSocial, and if so, how?
~Anonymous: I used the 202-400-2100 number I found for on the GetHuman LivingSocial customer phone number page I was on: LivingSocial Customer Service Phone Number
GetHuman: And which of these common LivingSocial customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common LivingSocial problems)
~Anonymous: "Overcharge/Strange charge" was why I was trying to call.

~Anonymous's review of LivingSocial customer service

GetHuman: So how would you sum up your experience for GetHuman's LivingSocial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Calling to get our business on to living social as a deal. totally different number. **********.*This number only leads you to a recording that says to go to their website and submit your information. already did this with no response, hence calling. wtf
GetHuman: Let's quantify your experience contacting LivingSocial. On a scale of 1 to 5, how easy is it go get help on a LivingSocial problem?
~Anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a three out of five on communication.
GetHuman: And what about LivingSocial's ability to quickly and effectively address your problem?
~Anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other LivingSocial customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for LivingSocial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his LivingSocial customer service problem that occurred on November 5th, 2017.

LivingSocial

3.43 of 5 stars | 74 reviews

~Anonymous's LivingSocial Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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