LivingSocial: I gave LS a *nd chance, after all everyone has...

A LivingSocial customer review by GetHuman user ~Barbara of Baltimore from November 19th, 2017

Background on ~Barbara of Baltimore's case

GetHuman: ~Barbara of Baltimore - can you tell our other LivingSocial customers when your case took place?
~Barbara of Baltimore: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to LivingSocial, and if so, how?
~Barbara of Baltimore: I used the 202-400-2100 number I found for on the GetHuman LivingSocial customer phone number page I was on: LivingSocial Customer Service Phone Number
GetHuman: And which of these common LivingSocial customer issues best describes the reason you wanted to talk to them?
(Shows ~Barbara of Baltimore a list of common LivingSocial problems)
~Barbara of Baltimore: "Cancel service" was why I was trying to call.

~Barbara of Baltimore's review of LivingSocial customer service

GetHuman: So how would you sum up your experience for GetHuman's LivingSocial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Barbara of Baltimore: I gave LS a *nd chance, after all everyone has a bad day or two. However, they have partnered with LUXOR LINENS who has been REVOKED by the Better Business Bureau. Shame on you Living Social. No more chances either of you.
GetHuman: Let's quantify your experience contacting LivingSocial. On a scale of 1 to 5, how easy is it go get help on a LivingSocial problem?
~Barbara of Baltimore: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Barbara of Baltimore: I'd give them a one out of five on communication.
GetHuman: And what about LivingSocial's ability to quickly and effectively address your problem?
~Barbara of Baltimore: For that I would say five out of five.
GetHuman: And finally- any advice for other LivingSocial customers?
~Barbara of Baltimore: Call them early in the day or late. Don't forget any personal or account information you might need for LivingSocial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Barbara of Baltimore taken from his LivingSocial customer service problem that occurred on November 16th, 2017.

LivingSocial

3.43 of 5 stars | 74 reviews

~Barbara of Baltimore's LivingSocial Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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