Lowe's: Nicole Hinnebusch was absoultly awsome at her j...
A Lowe's customer review by GetHuman user ~dan martin from October 29th, 2017
Background on ~dan martin's case
GetHuman: ~dan martin - can you tell our other Lowe's customers when your case took place?
~dan martin: Yeah. It was afternoon, on October 22nd.
GetHuman: Did you reach out to Lowe's, and if so, how?
GetHuman: And which of these common Lowe's customer issues best describes the reason you wanted to talk to them?
(Shows ~dan martin a list of common Lowe's problems)
~dan martin: "Overcharge/Strange charge" was why I was trying to call.
~dan martin's review of Lowe's customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dan martin: Nicole Hinnebusch was absoultly awsome at her job. She resolved my problem with time and expert effort . ***** Lowe,s of Scott Twp. **** Washington Pike. Carnegie,Pa.***** Thanks Dan Martin
GetHuman: Let's quantify your experience contacting Lowe's. On a scale of 1 to 5, how easy is it go get help on a Lowe's problem?
~dan martin: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dan martin: I'd give them a two out of five on communication.
GetHuman: And what about Lowe's's ability to quickly and effectively address your problem?
~dan martin: For that I would say five out of five.
GetHuman: And finally- any advice for other Lowe's customers?
~dan martin: Call them early in the day or late. Don't forget any personal or account information you might need for Lowe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dan martin taken from his Lowe's customer service problem that occurred on October 22nd, 2017.