Lowe's: Linda Sharry was attendant who helped with our...
A Lowe's customer review by GetHuman user ~Nick Mack from November 4th, 2017
Background on ~Nick Mack 's case
GetHuman: ~Nick Mack - can you tell our other Lowe's customers when your case took place?
~Nick Mack : Yeah. It was middle of the night, on October 28th.
GetHuman: Did you reach out to Lowe's, and if so, how?
GetHuman: And which of these common Lowe's customer issues best describes the reason you wanted to talk to them?
(Shows ~Nick Mack a list of common Lowe's problems)
~Nick Mack : "Make a purchase" was why I was trying to call.
~Nick Mack 's review of Lowe's customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nick Mack : Linda Sharry was attendant who helped with our purchase of a mower. Very knowledgable n friendly*helpful. Lowes was located n bossier city, La
GetHuman: Let's quantify your experience contacting Lowe's. On a scale of 1 to 5, how easy is it go get help on a Lowe's problem?
~Nick Mack : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nick Mack : I'd give them a two out of five on communication.
GetHuman: And what about Lowe's's ability to quickly and effectively address your problem?
~Nick Mack : For that I would say three out of five.
GetHuman: And finally- any advice for other Lowe's customers?
~Nick Mack : Call them early in the day or late. Don't forget any personal or account information you might need for Lowe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nick Mack taken from his Lowe's customer service problem that occurred on October 28th, 2017.