MSN Windows Live Assistance - Hotmail: Getting online*phone assistance from MSN is an...
A MSN Windows Live Assistance - Hotmail customer review by GetHuman user GetHuman-426230 from November 21st, 2017
Background on GetHuman-426230's case
GetHuman: GetHuman-426230 - can you tell our other MSN Windows Live Assistance - Hotmail customers when your case took place?
GetHuman-426230: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to MSN Windows Live Assistance - Hotmail, and if so, how?
GetHuman: And which of these common MSN Windows Live Assistance - Hotmail customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-426230 a list of common MSN Windows Live Assistance - Hotmail problems)
GetHuman-426230: "Account Access" was why I was trying to call.
GetHuman-426230's review of MSN Windows Live Assistance - Hotmail customer service
GetHuman: So how would you sum up your experience for GetHuman's MSN Windows Live Assistance - Hotmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-426230: Getting online*phone assistance from MSN is an exhausting process. Not only do you have long wait times over the phone, no one really knows how to help you. I had a simple question about my email account that was hacked (for the *rd time), and I was sent around the world for help. There is no accountability within these large corporations. There really should be a specific department for email hacking issues (as this is a common problem for MSN). If people asked me which free email service to use, I wouldn't recommend getting an email with hotmail or MSN. I would have to say, based my experience with other emails, that gmail would be the go-to email of my choice. Good luck to all, I hope this was helpful.
GetHuman: Let's quantify your experience contacting MSN Windows Live Assistance - Hotmail. On a scale of 1 to 5, how easy is it go get help on a MSN Windows Live Assistance - Hotmail problem?
GetHuman-426230: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-426230: I'd give them a four out of five on communication.
GetHuman: And what about MSN Windows Live Assistance - Hotmail's ability to quickly and effectively address your problem?
GetHuman-426230: For that I would say one out of five.
GetHuman: And finally- any advice for other MSN Windows Live Assistance - Hotmail customers?
GetHuman-426230: Call them early in the day or late. Don't forget any personal or account information you might need for MSN Windows Live Assistance - Hotmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-426230 taken from his MSN Windows Live Assistance - Hotmail customer service problem that occurred on November 16th, 2017.