MSN Windows Live Assistance - Hotmail: Locked out of my account for two weeks and no w...
A MSN Windows Live Assistance - Hotmail customer review by GetHuman user GetHuman-277806 from November 19th, 2017
Background on GetHuman-277806's case
GetHuman: GetHuman-277806 - can you tell our other MSN Windows Live Assistance - Hotmail customers when your case took place?
GetHuman-277806: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to MSN Windows Live Assistance - Hotmail, and if so, how?
GetHuman: And which of these common MSN Windows Live Assistance - Hotmail customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-277806 a list of common MSN Windows Live Assistance - Hotmail problems)
GetHuman-277806: "Technical Support" was why I was trying to call.
GetHuman-277806's review of MSN Windows Live Assistance - Hotmail customer service
GetHuman: So how would you sum up your experience for GetHuman's MSN Windows Live Assistance - Hotmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-277806: Locked out of my account for two weeks and no way to get in or cancel it. No longer interested in having a hotmail account. I updated my information and it is still using my old phone and e-mail address. No human contact and no ability to access any of my e-mails, terrible customer service options.
GetHuman: Let's quantify your experience contacting MSN Windows Live Assistance - Hotmail. On a scale of 1 to 5, how easy is it go get help on a MSN Windows Live Assistance - Hotmail problem?
GetHuman-277806: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-277806: I'd give them a two out of five on communication.
GetHuman: And what about MSN Windows Live Assistance - Hotmail's ability to quickly and effectively address your problem?
GetHuman-277806: For that I would say five out of five.
GetHuman: And finally- any advice for other MSN Windows Live Assistance - Hotmail customers?
GetHuman-277806: Call them early in the day or late. Don't forget any personal or account information you might need for MSN Windows Live Assistance - Hotmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-277806 taken from his MSN Windows Live Assistance - Hotmail customer service problem that occurred on November 15th, 2017.