Mail.com: Hi**Please note that I cannot send email from m...

A Mail.com customer review by GetHuman user ~Central Bank of Nigeria from November 22nd, 2017

Background on ~Central Bank of Nigeria's case

GetHuman: ~Central Bank of Nigeria - can you tell our other Mail.com customers when your case took place?
~Central Bank of Nigeria: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Mail.com, and if so, how?
~Central Bank of Nigeria: I used the 855-269-2217 number I found for on the GetHuman Mail.com customer phone number page I was on: Mail.com Customer Service Phone Number
GetHuman: And which of these common Mail.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Central Bank of Nigeria a list of common Mail.com problems)
~Central Bank of Nigeria: "Update account information" was why I was trying to call.

~Central Bank of Nigeria's review of Mail.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Mail.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Central Bank of Nigeria: Hi**Please note that I cannot send email from my account any more it seems I have been block from sending emails to people, I can only receive mails but cannot send, please ratify this problem for me as it's very urgent.
GetHuman: Let's quantify your experience contacting Mail.com. On a scale of 1 to 5, how easy is it go get help on a Mail.com problem?
~Central Bank of Nigeria: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Central Bank of Nigeria: I'd give them a four out of five on communication.
GetHuman: And what about Mail.com's ability to quickly and effectively address your problem?
~Central Bank of Nigeria: For that I would say three out of five.
GetHuman: And finally- any advice for other Mail.com customers?
~Central Bank of Nigeria: Call them early in the day or late. Don't forget any personal or account information you might need for Mail.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Central Bank of Nigeria taken from his Mail.com customer service problem that occurred on November 17th, 2017.

Mail.com

1.31 of 5 stars | 80 reviews

~Central Bank of Nigeria's Mail.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Mail.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Mail.com in any way.

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