Massachusetts Registry of Motor Vehicles (DMV/RMV): I have terminal cancer and have lived in florid...

A Massachusetts Registry of Motor Vehicles (DMV/RMV) customer review by GetHuman user GetHuman-119178 from November 2nd, 2017

Background on GetHuman-119178's case

GetHuman: GetHuman-119178 - can you tell our other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers when your case took place?
GetHuman-119178: Yup. It was middle of the night, on October 30th.
GetHuman: Did you reach out to Massachusetts Registry of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman-119178: I used the 857-368-8000 number I found for on the GetHuman Massachusetts Registry of Motor Vehicles (DMV/RMV) customer phone number page I was on: Massachusetts Registry of Motor Vehicles (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common Massachusetts Registry of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-119178 a list of common Massachusetts Registry of Motor Vehicles (DMV/RMV) problems)
GetHuman-119178: "Local services" was why I was trying to call.

GetHuman-119178's review of Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's Massachusetts Registry of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-119178: I have terminal cancer and have lived in florida for ** years. with new driver's registry, I was blocked for new york and mass. NY extorted nearly $** out of me, even though it was their shoddy record keeping, but at least they had the courtesy to answer the phone. have been on the phone all morning with mass registry of motor vehicles (RMV*. What is almost as bad as not picking up, is this guy with a big, booming voice (super loud on speakerphone and very annoying saying 'your call is important to us. Thanks for your patience. experiencing heavy call volume". I have been on the phone now for over * hours! Get your office together massachusetts!
GetHuman: Let's quantify your experience contacting Massachusetts Registry of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Massachusetts Registry of Motor Vehicles (DMV/RMV) problem?
GetHuman-119178: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-119178: I'd give them a one out of five on communication.
GetHuman: And what about Massachusetts Registry of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-119178: For that I would say five out of five.
GetHuman: And finally- any advice for other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers?
GetHuman-119178: Call them early in the day or late. Don't forget any personal or account information you might need for Massachusetts Registry of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-119178 taken from his Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service problem that occurred on October 30th, 2017.

Massachusetts Registry of Motor Vehicles (DMV/RMV)

1.80 of 5 stars | 37 reviews

GetHuman-119178's Massachusetts Registry of Motor Vehicles (DMV/RMV) Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Massachusetts Registry of Motor Vehicles (DMV/RMV), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Massachusetts Registry of Motor Vehicles (DMV/RMV) in any way.