Medco Insurance: Issue not resolved - this has been * wks withou...
A Medco Insurance customer review by GetHuman user ~disgusted from October 24th, 2017
Background on ~disgusted's case
GetHuman: ~disgusted - can you tell our other Medco Insurance customers when your case took place?
~disgusted: Sure. It was morning, on October 23rd.
GetHuman: Did you reach out to Medco Insurance, and if so, how?
GetHuman: And which of these common Medco Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~disgusted a list of common Medco Insurance problems)
~disgusted: "Renew coverage" was why I was trying to call.
~disgusted's review of Medco Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Medco Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgusted: Issue not resolved - this has been * wks without medication I can't afford on my own after paying exhorbitant COBRA premiums
GetHuman: Let's quantify your experience contacting Medco Insurance. On a scale of 1 to 5, how easy is it go get help on a Medco Insurance problem?
~disgusted: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgusted: I'd give them a five out of five on communication.
GetHuman: And what about Medco Insurance's ability to quickly and effectively address your problem?
~disgusted: For that I would say one out of five.
GetHuman: And finally- any advice for other Medco Insurance customers?
~disgusted: Call them early in the day or late. Don't forget any personal or account information you might need for Medco Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgusted taken from his Medco Insurance customer service problem that occurred on October 23rd, 2017.