MercadoLibre: desde el viernes * de mayo hice un pago de merc...
A MercadoLibre customer review by GetHuman user ~Raul Rojas C from November 27th, 2017
Background on ~Raul Rojas C's case
GetHuman: ~Raul Rojas C - can you tell our other MercadoLibre customers when your case took place?
~Raul Rojas C: Yes I can. It was morning, on November 23rd.
GetHuman: Did you reach out to MercadoLibre, and if so, how?
GetHuman: And which of these common MercadoLibre customer issues best describes the reason you wanted to talk to them?
(Shows ~Raul Rojas C a list of common MercadoLibre problems)
~Raul Rojas C: "Complaint" was why I was trying to contact.
~Raul Rojas C's review of MercadoLibre customer service
GetHuman: So how would you sum up your experience for GetHuman's MercadoLibre customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Raul Rojas C: desde el viernes * de mayo hice un pago de mercado libre de un producto por effecty envie un correo con la copia de la factura pero me rspondieron que volviera a enviarla porque no se veia bien, la volvi a enviar la copia con mejor resolucion y hasta el dia de hoy no he recibdo ninguna respuesta pague y no tengo el prodcuto no se quien me responde por esto pero estoy desilucionado con el servico de mercado libre no dan soluciones espero que hoy dia me digan algo graica
GetHuman: Let's quantify your experience contacting MercadoLibre. On a scale of 1 to 5, how easy is it go get help on a MercadoLibre problem?
~Raul Rojas C: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Raul Rojas C: I'd give them a one out of five on communication.
GetHuman: And what about MercadoLibre's ability to quickly and effectively address your problem?
~Raul Rojas C: For that I would say one out of five.
GetHuman: And finally- any advice for other MercadoLibre customers?
~Raul Rojas C: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MercadoLibre to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Raul Rojas C taken from his MercadoLibre customer service problem that occurred on November 23rd, 2017.