Merck & Co. Discount vendor coupons Shingles...

A Merck & Co. customer review by GetHuman user ~ephrim75043 from November 20th, 2017

Background on ~ephrim75043's case

GetHuman: ~ephrim75043 - can you tell our other Merck & Co. customers when your case took place?
~ephrim75043: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Merck & Co., and if so, how?
~ephrim75043: I used the 908-423-1000 number I found for on the GetHuman Merck & Co. customer phone number page I was on: Merck & Co. Customer Service Phone Number
GetHuman: And which of these common Merck & Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~ephrim75043 a list of common Merck & Co. problems)
~ephrim75043: "None of those really matches why I wanted to call Merck & Co. that day." was why I was trying to call.

~ephrim75043's review of Merck & Co. customer service

GetHuman: So how would you sum up your experience for GetHuman's Merck & Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ephrim75043: Merck & Co. Discount vendor coupons Shingles (Herpes Zoster) Vaccine.**Where can I find the Shingles (Herpes Zoster) Vaccine lowest prices, I am under ** years old. **My insurance does not cover it, because CDC guidelines state it should be given at the age of ** yrs, I know several friends under ** yr old getting the Shingles (Herpes Zoster). Does Merck & Co. have a vendor discount to reduce the $*** per shot cost to customer getting the Shingles shot. Ephrim Braley, **** Sarasota Drive, Garland TX ***** ***-***-**** cell or ***-***-**** Home number
GetHuman: Let's quantify your experience contacting Merck & Co.. On a scale of 1 to 5, how easy is it go get help on a Merck & Co. problem?
~ephrim75043: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ephrim75043: I'd give them a two out of five on communication.
GetHuman: And what about Merck & Co.'s ability to quickly and effectively address your problem?
~ephrim75043: For that I would say five out of five.
GetHuman: And finally- any advice for other Merck & Co. customers?
~ephrim75043: Call them early in the day or late. Don't forget any personal or account information you might need for Merck & Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ephrim75043 taken from his Merck & Co. customer service problem that occurred on November 12th, 2017.

Merck & Co.

3.00 of 5 stars | 11 reviews

~ephrim75043's Merck & Co. Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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