Microsoft - Windows: Passed the buck in my humble opinion.Who can I...
A Microsoft - Windows customer review by GetHuman user GetHuman-113768 from November 14th, 2017
Background on GetHuman-113768's case
GetHuman: GetHuman-113768 - can you tell our other Microsoft - Windows customers when your case took place?
GetHuman-113768: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to Microsoft - Windows, and if so, how?
GetHuman: And which of these common Microsoft - Windows customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-113768 a list of common Microsoft - Windows problems)
GetHuman-113768: "Technical support" was why I was trying to call.
GetHuman-113768's review of Microsoft - Windows customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Windows customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-113768: Passed the buck in my humble opinion.Who can I talk to???I just want to add a second e-mail address to my new windows * phone..it won't let me.I get looped around and around.
GetHuman: Let's quantify your experience contacting Microsoft - Windows. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Windows problem?
GetHuman-113768: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-113768: I'd give them a one out of five on communication.
GetHuman: And what about Microsoft - Windows's ability to quickly and effectively address your problem?
GetHuman-113768: For that I would say three out of five.
GetHuman: And finally- any advice for other Microsoft - Windows customers?
GetHuman-113768: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Windows to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-113768 taken from his Microsoft - Windows customer service problem that occurred on November 10th, 2017.