Minnesota Department of Revenue: Haven't gotten my state taxes yet, getting real...

A Minnesota Department of Revenue customer review by GetHuman user GetHuman-sierraga from December 7th, 2017

Background on GetHuman-sierraga's case

GetHuman: GetHuman-sierraga - can you tell our other Minnesota Department of Revenue customers when your case took place?
GetHuman-sierraga: Yes. It was middle of the night, on December 1st.
GetHuman: Did you reach out to Minnesota Department of Revenue, and if so, how?
GetHuman-sierraga: I used the 651-296-3781 number I found for on the GetHuman Minnesota Department of Revenue customer phone number page I was on: Minnesota Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Minnesota Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sierraga a list of common Minnesota Department of Revenue problems)
GetHuman-sierraga: "None of those really matches why I wanted to call Minnesota Department of Revenue that day." was why I was trying to call.

GetHuman-sierraga's review of Minnesota Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Minnesota Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sierraga: Haven't gotten my state taxes yet, getting really upset...
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-sierraga: Me and my boyfriend did our taxes at the same time and got all of his and I just haven't received my state yet...
GetHuman: Let's quantify your experience contacting Minnesota Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Minnesota Department of Revenue problem?
GetHuman-sierraga: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sierraga: I'd give them a three out of five on communication.
GetHuman: And what about Minnesota Department of Revenue's ability to quickly and effectively address your problem?
GetHuman-sierraga: For that I would say two out of five.
GetHuman: And finally- any advice for other Minnesota Department of Revenue customers?
GetHuman-sierraga: Call them early in the day or late. Don't forget any personal or account information you might need for Minnesota Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sierraga taken from his Minnesota Department of Revenue customer service problem that occurred on December 1st, 2017.

Minnesota Department of Revenue

4.00 of 5 stars | 16 reviews

GetHuman-sierraga's Minnesota Department of Revenue Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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