Motel 6: Issue with Motel *
A Motel 6 customer review by GetHuman user GetHuman-nikcahil from December 6th, 2017
Background on GetHuman-nikcahil's case
GetHuman: GetHuman-nikcahil - can you tell our other Motel 6 customers when your case took place?
GetHuman-nikcahil: Yeah. It was morning, on December 5th.
GetHuman: Did you reach out to Motel 6, and if so, how?
GetHuman: And which of these common Motel 6 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nikcahil a list of common Motel 6 problems)
GetHuman-nikcahil: "Insurance claim" was why I was trying to call.
GetHuman-nikcahil's review of Motel 6 customer service
GetHuman: So how would you sum up your experience for GetHuman's Motel 6 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nikcahil: Issue with Motel *
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman-nikcahil: I'm in Menifee California I just checked into a Motel * room *** on January *st **** I already have leukemia so my immune system is very low I took the bed spread off just to find blood stains all over the sheets also big urine stains that went through the sheets into the mattress there's also mold all in the shower now I am going to see if you guys don't call me back or give me a free night or something because I spent $** on this room I'm probably just going to end up doing cuz I have $***,*** lawyer
GetHuman: Let's quantify your experience contacting Motel 6. On a scale of 1 to 5, how easy is it go get help on a Motel 6 problem?
GetHuman-nikcahil: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nikcahil: I'd give them a three out of five on communication.
GetHuman: And what about Motel 6's ability to quickly and effectively address your problem?
GetHuman-nikcahil: For that I would say four out of five.
GetHuman: And finally- any advice for other Motel 6 customers?
GetHuman-nikcahil: Call them early in the day or late. Don't forget any personal or account information you might need for Motel 6 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nikcahil taken from his Motel 6 customer service problem that occurred on December 5th, 2017.