National Visa Center: This is probably my *'th review. I have send fu...
A National Visa Center customer review by GetHuman user ~albanosheme@live.com from November 27th, 2017
Background on ~albanosheme@live.com's case
GetHuman: ~albanosheme@live.com - can you tell our other National Visa Center customers when your case took place?
~albanosheme@live.com: Yes. It was afternoon, on November 22nd.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~albanosheme@live.com a list of common National Visa Center problems)
~albanosheme@live.com: "Missing Order" was why I was trying to call.
~albanosheme@live.com's review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~albanosheme@live.com: This is probably my *'th review. I have send full civil documents to NVC and Resend them again since they asked for a correction on affidafit form. It has been almost ** days from the day i sent revised form, and it has been * months since they have received my case for petiotion for my parents. I am really very very dissapointed, i am feeling confused, anxious all the time because i do not know when they will review my case? Other than that, when i call to get a status they simply tell me i shouldn't be calling , i MUST wait ** or more until they send me a reply via MAIL. This is not how we deserve to be treated. I have no idea where to complain to make the process better?**Respectfully, Albano Sheme**Thanks.
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~albanosheme@live.com: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~albanosheme@live.com: I'd give them a two out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~albanosheme@live.com: For that I would say three out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~albanosheme@live.com: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~albanosheme@live.com taken from his National Visa Center customer service problem that occurred on November 22nd, 2017.