New York & Company: Hi, im at manassas mall and I wanted to file a...

A New York & Company customer review by GetHuman user ~ron from November 23rd, 2017

Background on ~ron's case

GetHuman: ~ron - can you tell our other New York & Company customers when your case took place?
~ron: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to New York & Company, and if so, how?
~ron: I used the 800-889-0494 number I found for on the GetHuman New York & Company customer phone number page I was on: New York & Company Customer Service Phone Number
GetHuman: And which of these common New York & Company customer issues best describes the reason you wanted to talk to them?
(Shows ~ron a list of common New York & Company problems)
~ron: "Complaint" was why I was trying to call.

~ron's review of New York & Company customer service

GetHuman: So how would you sum up your experience for GetHuman's New York & Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ron: Hi, im at manassas mall and I wanted to file a complaint about store manager nikea peyton . I am tenant in the mall also a customer of ny&c she had a bad day or may be she physco she started cursing me
GetHuman: Let's quantify your experience contacting New York & Company. On a scale of 1 to 5, how easy is it go get help on a New York & Company problem?
~ron: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ron: I'd give them a five out of five on communication.
GetHuman: And what about New York & Company's ability to quickly and effectively address your problem?
~ron: For that I would say five out of five.
GetHuman: And finally- any advice for other New York & Company customers?
~ron: Call them early in the day or late. Don't forget any personal or account information you might need for New York & Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ron taken from his New York & Company customer service problem that occurred on November 16th, 2017.

New York & Company

5.00 of 5 stars | 11 reviews

~ron's New York & Company Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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