New York Department of Labor - Unemployment: I tried twice. The first time I spoke in englis...
A New York Department of Labor - Unemployment customer review by GetHuman user ~mauddib from November 2nd, 2017
Background on ~mauddib's case
GetHuman: ~mauddib - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~mauddib: Sure. It was afternoon, on October 31st.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~mauddib a list of common New York Department of Labor - Unemployment problems)
~mauddib: "Missed payments" was why I was trying to call.
~mauddib's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mauddib: I tried twice. The first time I spoke in english they simply forwarded me back to the main line. The second time I spoke in Japanese and got a person. Thing is, it was an out side service so the operator remained online and when my name was clearly not a Japanese one she hung up on me again! AND I WAS SPEAKING JAPANESE!
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~mauddib: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mauddib: I'd give them a four out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~mauddib: For that I would say five out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~mauddib: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mauddib taken from his New York Department of Labor - Unemployment customer service problem that occurred on October 31st, 2017.