New York Department of Labor - Unemployment: Intentionally made the phone system a MAZE. goo...
A New York Department of Labor - Unemployment customer review by GetHuman user ~qweqweqwe from November 24th, 2017
Background on ~qweqweqwe's case
GetHuman: ~qweqweqwe - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~qweqweqwe: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~qweqweqwe a list of common New York Department of Labor - Unemployment problems)
~qweqweqwe: "Eligibility question" was why I was trying to call.
~qweqweqwe's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~qweqweqwe: Intentionally made the phone system a MAZE. good job NY. If you get press a wrong number. Your phone call gets terminated. Ridiculous.
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~qweqweqwe: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~qweqweqwe: I'd give them a two out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~qweqweqwe: For that I would say one out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~qweqweqwe: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~qweqweqwe taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 21st, 2017.