New York Department of Labor - Unemployment: This system will drive you crazy.. once you get...
A New York Department of Labor - Unemployment customer review by GetHuman user ~trace891 from November 13th, 2017
Background on ~trace891's case
GetHuman: ~trace891 - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~trace891: Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~trace891 a list of common New York Department of Labor - Unemployment problems)
~trace891: "Missed payments" was why I was trying to call.
~trace891's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~trace891: This system will drive you crazy.. once you get pass the automatic voice (take at least **mins)The tell you "We are experiencing a high volume of calls at this time, our system will call you back". They hang up on you after you waited all that time. No call back, no help!!
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~trace891: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~trace891: I'd give them a one out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~trace891: For that I would say one out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~trace891: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~trace891 taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 11th, 2017.