New York Department of Labor - Unemployment: they do not direct you to any representative at...
A New York Department of Labor - Unemployment customer review by GetHuman user ~nystatelaborneedsinvestigation from November 19th, 2017
Background on ~nystatelaborneedsinvestigation's case
GetHuman: ~nystatelaborneedsinvestigation - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~nystatelaborneedsinvestigation: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~nystatelaborneedsinvestigation a list of common New York Department of Labor - Unemployment problems)
~nystatelaborneedsinvestigation: "Eligibility question" was why I was trying to call.
~nystatelaborneedsinvestigation's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nystatelaborneedsinvestigation: they do not direct you to any representative at all.ive never actually talked to a human person just automated machines who repeat the same thing ** times.they do not work this job at all someone needs to investigate why they dont answer the telephone when you call to ask about your claims. the ny state government is horribly run and they need to hire new people who will actually work and do there jobs. they all should be fired and apply for unemployment as we are now and see how it feels!
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~nystatelaborneedsinvestigation: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nystatelaborneedsinvestigation: I'd give them a two out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~nystatelaborneedsinvestigation: For that I would say one out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~nystatelaborneedsinvestigation: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nystatelaborneedsinvestigation taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 12th, 2017.