Norwegian Cruise Line: I'm disappointed that ncl doesn't allow smoking...
A Norwegian Cruise Line customer review by GetHuman user ~bette steeves from November 26th, 2017
Background on ~bette steeves's case
GetHuman: ~bette steeves - can you tell our other Norwegian Cruise Line customers when your case took place?
~bette steeves: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Norwegian Cruise Line, and if so, how?
GetHuman: And which of these common Norwegian Cruise Line customer issues best describes the reason you wanted to talk to them?
(Shows ~bette steeves a list of common Norwegian Cruise Line problems)
~bette steeves: "Complaint" was why I was trying to call.
~bette steeves's review of Norwegian Cruise Line customer service
GetHuman: So how would you sum up your experience for GetHuman's Norwegian Cruise Line customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bette steeves: I'm disappointed that ncl doesn't allow smoking in cabins or on balconlys.I will not cruise with ncl this year.
GetHuman: Let's quantify your experience contacting Norwegian Cruise Line. On a scale of 1 to 5, how easy is it go get help on a Norwegian Cruise Line problem?
~bette steeves: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bette steeves: I'd give them a five out of five on communication.
GetHuman: And what about Norwegian Cruise Line's ability to quickly and effectively address your problem?
~bette steeves: For that I would say four out of five.
GetHuman: And finally- any advice for other Norwegian Cruise Line customers?
~bette steeves: Call them early in the day or late. Don't forget any personal or account information you might need for Norwegian Cruise Line to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bette steeves taken from his Norwegian Cruise Line customer service problem that occurred on November 19th, 2017.