Page Plus Cellular: Very bad rep, refused to transfer to manager. R...
A Page Plus Cellular customer review by GetHuman user ~palm phones fan from November 5th, 2017
Background on ~palm phones fan's case
GetHuman: ~palm phones fan - can you tell our other Page Plus Cellular customers when your case took place?
~palm phones fan: Yup. It was evening, on November 3rd.
GetHuman: Did you reach out to Page Plus Cellular, and if so, how?
GetHuman: And which of these common Page Plus Cellular customer issues best describes the reason you wanted to talk to them?
(Shows ~palm phones fan a list of common Page Plus Cellular problems)
~palm phones fan: "Cancel service" was why I was trying to call.
~palm phones fan's review of Page Plus Cellular customer service
GetHuman: So how would you sum up your experience for GetHuman's Page Plus Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~palm phones fan: Very bad rep, refused to transfer to manager. Repeated that I "added no value to them." *I've canceled my phone and will never use this company again.
GetHuman: Let's quantify your experience contacting Page Plus Cellular. On a scale of 1 to 5, how easy is it go get help on a Page Plus Cellular problem?
~palm phones fan: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~palm phones fan: I'd give them a one out of five on communication.
GetHuman: And what about Page Plus Cellular's ability to quickly and effectively address your problem?
~palm phones fan: For that I would say five out of five.
GetHuman: And finally- any advice for other Page Plus Cellular customers?
~palm phones fan: Call them early in the day or late. Don't forget any personal or account information you might need for Page Plus Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~palm phones fan taken from his Page Plus Cellular customer service problem that occurred on November 3rd, 2017.