Panasonic: This is Nuts!!!!!!!!!!!!!!!! Worst Customer S...
A Panasonic customer review by GetHuman user ~Ticked OFF from November 26th, 2017
Background on ~Ticked OFF 's case
GetHuman: ~Ticked OFF - can you tell our other Panasonic customers when your case took place?
~Ticked OFF : Yeah. It was evening, on November 20th.
GetHuman: Did you reach out to Panasonic, and if so, how?
GetHuman: And which of these common Panasonic customer issues best describes the reason you wanted to talk to them?
(Shows ~Ticked OFF a list of common Panasonic problems)
~Ticked OFF : "Repairs" was why I was trying to call.
~Ticked OFF 's review of Panasonic customer service
GetHuman: So how would you sum up your experience for GetHuman's Panasonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ticked OFF : This is Nuts!!!!!!!!!!!!!!!! Worst Customer Service I Have EVER HAD!!!!! Huge a company as PANASONIC is this is This is VERY VERY VERY BAD!!!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Panasonic. On a scale of 1 to 5, how easy is it go get help on a Panasonic problem?
~Ticked OFF : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ticked OFF : I'd give them a four out of five on communication.
GetHuman: And what about Panasonic's ability to quickly and effectively address your problem?
~Ticked OFF : For that I would say three out of five.
GetHuman: And finally- any advice for other Panasonic customers?
~Ticked OFF : Call them early in the day or late. Don't forget any personal or account information you might need for Panasonic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ticked OFF taken from his Panasonic customer service problem that occurred on November 20th, 2017.