Luke Rihl who works at the Panera Bread in Lang...
A Panera Bread customer review by GetHuman user ~Robert Calmichael from November 15th, 2017
Background on ~Robert Calmichael's case
GetHuman: ~Robert Calmichael - can you tell our other Panera Bread customers when your case took place?
~Robert Calmichael: Yup. It was morning, on November 5th.
GetHuman: Did you reach out to Panera Bread, and if so, how?
GetHuman: And which of these common Panera Bread customer issues best describes the reason you wanted to talk to them?
(Shows ~Robert Calmichael a list of common Panera Bread problems)
~Robert Calmichael: "Cancel a reservation" was why I was trying to call.
~Robert Calmichael's review of Panera Bread customer service
GetHuman: So how would you sum up your experience for GetHuman's Panera Bread customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robert Calmichael: Luke Rihl who works at the Panera Bread in Langhorne Square in Levittown, PA has to be one of the worst employees I have ever came in contact with. He is ignorant, lazy, rude, and just overall a horrible worker.
GetHuman: Let's quantify your experience contacting Panera Bread. On a scale of 1 to 5, how easy is it go get help on a Panera Bread problem?
~Robert Calmichael: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robert Calmichael: I'd give them a three out of five on communication.
GetHuman: And what about Panera Bread's ability to quickly and effectively address your problem?
~Robert Calmichael: For that I would say two out of five.
GetHuman: And finally- any advice for other Panera Bread customers?
~Robert Calmichael: Call them early in the day or late. Don't forget any personal or account information you might need for Panera Bread to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robert Calmichael taken from his Panera Bread customer service problem that occurred on November 5th, 2017.