Panera Bread: The store is always dirty. It looks like you cl...
A Panera Bread customer review by GetHuman user ~Bob from November 25th, 2017
Background on ~Bob's case
GetHuman: ~Bob - can you tell our other Panera Bread customers when your case took place?
~Bob: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Panera Bread, and if so, how?
GetHuman: And which of these common Panera Bread customer issues best describes the reason you wanted to talk to them?
(Shows ~Bob a list of common Panera Bread problems)
~Bob: "Make a reservation" was why I was trying to call.
~Bob's review of Panera Bread customer service
GetHuman: So how would you sum up your experience for GetHuman's Panera Bread customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bob: The store is always dirty. It looks like you cleaned the ceiling of all the dirt from the air ducts over the food serving area. Carpets are dirty store No.****. Could you spare a little more cheeze and meat on the sandwiches?
GetHuman: Let's quantify your experience contacting Panera Bread. On a scale of 1 to 5, how easy is it go get help on a Panera Bread problem?
~Bob: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bob: I'd give them a five out of five on communication.
GetHuman: And what about Panera Bread's ability to quickly and effectively address your problem?
~Bob: For that I would say three out of five.
GetHuman: And finally- any advice for other Panera Bread customers?
~Bob: Call them early in the day or late. Don't forget any personal or account information you might need for Panera Bread to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bob taken from his Panera Bread customer service problem that occurred on November 22nd, 2017.