PayPal: The agent coukld not understand english or spea...
A PayPal customer review by GetHuman user ~kernel lee201219592012 from November 13th, 2017
Background on ~kernel lee201219592012's case
GetHuman: ~kernel lee201219592012 - can you tell our other PayPal customers when your case took place?
~kernel lee201219592012: Yup. It was afternoon, on November 4th.
GetHuman: Did you reach out to PayPal, and if so, how?
GetHuman: And which of these common PayPal customer issues best describes the reason you wanted to talk to them?
(Shows ~kernel lee201219592012 a list of common PayPal problems)
~kernel lee201219592012: "Flagged Post" was why I was trying to call.
~kernel lee201219592012's review of PayPal customer service
GetHuman: So how would you sum up your experience for GetHuman's PayPal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kernel lee201219592012: The agent coukld not understand english or speak correct english and I got tired of repeating myself to him and a machine
GetHuman: Let's quantify your experience contacting PayPal. On a scale of 1 to 5, how easy is it go get help on a PayPal problem?
~kernel lee201219592012: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kernel lee201219592012: I'd give them a four out of five on communication.
GetHuman: And what about PayPal's ability to quickly and effectively address your problem?
~kernel lee201219592012: For that I would say three out of five.
GetHuman: And finally- any advice for other PayPal customers?
~kernel lee201219592012: Call them early in the day or late. Don't forget any personal or account information you might need for PayPal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kernel lee201219592012 taken from his PayPal customer service problem that occurred on November 4th, 2017.