Payless ShoeSource: I have been trying to register for payless rewa...

A Payless ShoeSource customer review by GetHuman user ~brenda demone from November 21st, 2017

Background on ~brenda demone's case

GetHuman: ~brenda demone - can you tell our other Payless ShoeSource customers when your case took place?
~brenda demone: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Payless ShoeSource, and if so, how?
~brenda demone: I used a email I found on the GetHuman Payless ShoeSource customer service contact info page: Contact Payless ShoeSource Customer Service
GetHuman: And which of these common Payless ShoeSource customer issues best describes the reason you wanted to talk to them?
(Shows ~brenda demone a list of common Payless ShoeSource problems)
~brenda demone: "Complaint" was why I was trying to contact.

~brenda demone's review of Payless ShoeSource customer service

GetHuman: So how would you sum up your experience for GetHuman's Payless ShoeSource customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~brenda demone: I have been trying to register for payless rewards however i did not receive a welcome package and therefore do not have the password that allows me to register
GetHuman: Let's quantify your experience contacting Payless ShoeSource. On a scale of 1 to 5, how easy is it go get help on a Payless ShoeSource problem?
~brenda demone: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~brenda demone: I'd give them a one out of five on communication.
GetHuman: And what about Payless ShoeSource's ability to quickly and effectively address your problem?
~brenda demone: For that I would say four out of five.
GetHuman: And finally- any advice for other Payless ShoeSource customers?
~brenda demone: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Payless ShoeSource to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~brenda demone taken from his Payless ShoeSource customer service problem that occurred on November 15th, 2017.

Payless ShoeSource

1.67 of 5 stars | 17 reviews

~brenda demone's Payless ShoeSource Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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