Pinterest: Zero communication whatsoever. Do not expect an...

A Pinterest customer review by GetHuman user ~Peter Lorber from November 21st, 2017

Background on ~Peter Lorber's case

GetHuman: ~Peter Lorber - can you tell our other Pinterest customers when your case took place?
~Peter Lorber: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Pinterest, and if so, how?
~Peter Lorber: I used a help page I found on the GetHuman Pinterest customer service contact info page: Contact Pinterest Customer Service
GetHuman: And which of these common Pinterest customer issues best describes the reason you wanted to talk to them?
(Shows ~Peter Lorber a list of common Pinterest problems)
~Peter Lorber: "Technical support" was why I was trying to contact.

~Peter Lorber's review of Pinterest customer service

GetHuman: So how would you sum up your experience for GetHuman's Pinterest customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peter Lorber: Zero communication whatsoever. Do not expect any human help, at all. If you lose your account, kiss it goodbye.
GetHuman: Let's quantify your experience contacting Pinterest. On a scale of 1 to 5, how easy is it go get help on a Pinterest problem?
~Peter Lorber: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peter Lorber: I'd give them a two out of five on communication.
GetHuman: And what about Pinterest's ability to quickly and effectively address your problem?
~Peter Lorber: For that I would say one out of five.
GetHuman: And finally- any advice for other Pinterest customers?
~Peter Lorber: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pinterest to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Peter Lorber taken from his Pinterest customer service problem that occurred on November 17th, 2017.

Pinterest

3.00 of 5 stars | 14 reviews

~Peter Lorber's Pinterest Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Pinterest, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Pinterest in any way.

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