Polaroid: I called and no one picked up it kept going bac...
A Polaroid customer review by GetHuman user GetHuman-199773 from November 17th, 2017
Background on GetHuman-199773's case
GetHuman: GetHuman-199773 - can you tell our other Polaroid customers when your case took place?
GetHuman-199773: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to Polaroid, and if so, how?
GetHuman: And which of these common Polaroid customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-199773 a list of common Polaroid problems)
GetHuman-199773: "Technical support" was why I was trying to call.
GetHuman-199773's review of Polaroid customer service
GetHuman: So how would you sum up your experience for GetHuman's Polaroid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-199773: I called and no one picked up it kept going back to voice mail. I called twice and had no help whatsoever...
GetHuman: Let's quantify your experience contacting Polaroid. On a scale of 1 to 5, how easy is it go get help on a Polaroid problem?
GetHuman-199773: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-199773: I'd give them a five out of five on communication.
GetHuman: And what about Polaroid's ability to quickly and effectively address your problem?
GetHuman-199773: For that I would say one out of five.
GetHuman: And finally- any advice for other Polaroid customers?
GetHuman-199773: Call them early in the day or late. Don't forget any personal or account information you might need for Polaroid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-199773 taken from his Polaroid customer service problem that occurred on November 14th, 2017.