Portland Oregonian: After I guit my subscription I was told I owed...
A Portland Oregonian customer review by GetHuman user ~Disappointed customer from November 26th, 2017
Background on ~Disappointed customer's case
GetHuman: ~Disappointed customer - can you tell our other Portland Oregonian customers when your case took place?
~Disappointed customer: Yes. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Portland Oregonian, and if so, how?
GetHuman: And which of these common Portland Oregonian customer issues best describes the reason you wanted to talk to them?
(Shows ~Disappointed customer a list of common Portland Oregonian problems)
~Disappointed customer: "Complaint" was why I was trying to call.
~Disappointed customer's review of Portland Oregonian customer service
GetHuman: So how would you sum up your experience for GetHuman's Portland Oregonian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disappointed customer: After I guit my subscription I was told I owed money because they post bill, not pre-bill. OK I guess.
GetHuman: Let's quantify your experience contacting Portland Oregonian. On a scale of 1 to 5, how easy is it go get help on a Portland Oregonian problem?
~Disappointed customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disappointed customer: I'd give them a five out of five on communication.
GetHuman: And what about Portland Oregonian's ability to quickly and effectively address your problem?
~Disappointed customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Portland Oregonian customers?
~Disappointed customer: Call them early in the day or late. Don't forget any personal or account information you might need for Portland Oregonian to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disappointed customer taken from his Portland Oregonian customer service problem that occurred on November 21st, 2017.